![]() ![]() He said that he was litteraly just told they dont have them. After the third employee said that they didnt have them I asked about the one I could see on the shelf as it wasnt labeled what peircing it was for just that it was 5/16 16g and from what I could see would work. The girl I asked requested that the manager help to which he told her I dont think we have those and he sent another employee to tell us. When it was finally my turn I asked if they had any acrylic retainers that would fit a septum. Spent 15 minutes here the other day waiting to be helped for body jewelry wich was fine because other customers were being helped. There just isnt a good reason to pass up the competition to get here. Other than high end work they ont have anything that cant be gotten in the area elsewhere, and the high end selection at the bus so much better. apparently not even smiling in their face while their rude works now. the service here is usually bad but if you grin and bare it you can get what you need when everything else is closed. I didnt even have to leave the intersection to find what I needed else where. She talked right over the top of me to tell me that I complain to much and that I should leave. So I walked over to the manager and told her what i needed and started to tell her about her worker. she talked right over the top of me to tell me how to return the other one to the manufacturer as if I hadnt told her twice that I wanted something else. I explained I didnt want to wait or buy the same thing again. She went into a speal about returning the old one. Let the girl behind the counter know i wanted something different, didnt want to wait on the warranty return and could use advise. went back a few weeks later when my old one failed to. Ill be taking my money somewhere else from now on and I highly suggest that if youre looking for quality items that you do the same.īought a vape there a few weeks back. I have a few friends that have also had problems with their glass and quartz pieces. Im not a noob and I really dont appreciate being treated like I dont know the difference between being sold a cheap knockoff and user error. Ive spent $1,000+ at this store over the years and have returned in good faith more times than I can count after buying faulty products from them. ![]() Im sorry but thats not proper customer appreciation. I was basically told that it wasnt their fault/problem and was offered a 25% discount off of a new nail. Not the first time that Ive had a bad experience with nails there, so i figured i would go in and politely ask the manager if they, in good faith, would replace my nail, and I, also in good faith, would purchase another banger for full price. even a glass nail shouldnt do that people!!! So here I am, $50 in the drain and never even got to use the product. ![]() both bangers cracked at the base of the joint during the cooldown process. And after wiping them down and placing them on the rig and doing an initial 1 minute torch application. and first off, neither banger would create an airtight seal on the rig. I purchased two $25 bangers (14mm female 4mm nail thickness) and an extremely overpriced and under-worked $35 carb cap. They just decided to get a whole bunch of new styles of quartz bangers in a bunch of shapes, sizes, and thicknesses in the $15-30 range. Ive had nothing but issues out of their quartz bangers (Ive been through 7) ranging from not fitting properly on the rig (both over and undersized connections) to not having a smooth surface on the top (creating an inability to have a restricted airflow with a carb cap) to, more recently, being more carbon silicate and less quartz, if even quartz at all. I normally get a quartz banger or 2 when I stop in and some other fun things, but sadly, I will not be taking my money there any longer. spending $50-100 easily every visit, every few months. Ive been dealing with the Madison Ave location for about 4 years or so now. ![]()
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